Nova
Log inGet started
AI tools · Build a tool

Chatbase pricing, use cases, and first steps

Chatbase creates an AI agent trained on your documents, website, or help center. You install it on your website or other channels to answer customers. Price depends on the number of messages a month.

Chatbase has no free plan. The recommended plan to start with: Standard, $120 per month, billed yearly. Prices checked on October 21, 2026 on the vendor’s official page.

ChatbaseBuild an AI agent for your website from your documents
Vendor
Chatbase
Free plan
No
Recommended plan
Standard, $120 per month, billed yearly
In the European Union
Partly available
Page checked on
October 21, 2026

What Chatbase does

Who it’s for: SMBs that want an assistant on their website without a developer.

Trained on your sources

Website, files, and text become the agent’s knowledge.

Website install

A chat bubble on your pages.

Conversation tracking

Read what visitors ask.

Also

  • Compliance

Chatbase pricing

Yearly prices; monthly: $40 (Hobby), $150 (Standard), $500 (Pro). The page doesn’t detail a free plan.

PlanPriceWho it’s for
Hobby$32 per month, billed yearlyTo start
Standard Recommended to start$120 per month, billed yearlySmall businesses
Pro$400 per month, billed yearlyVolume
EnterpriseCustom pricingLarge companies

Nova’s advice

Hobby is enough to test on a small website. Count your conversations before choosing.

A first try, in 15 minutes

Your data. Chatbase states compliance with EU data protection standards and a SOC 2 Type II report.

What it does less well

  • Answers are only as good as your documents.
  • High cost if the site gets many questions.
Build an agent from your FAQChatbase
  1. Paste your FAQ page address.
  2. Let Chatbase read it.
  3. Ask 5 test questions.
  4. Fix the weak answers.

Alternatives to Chatbase

Crisp

French customer messaging with AI.

Intercom (Fin)

Customer service with the Fin agent.

Botpress

A more customizable agent platform.

In the same family: build a tool

Frequently asked questions about Chatbase

How much does Chatbase cost?

Hobby: $32 per month, billed yearly; Standard: $120 per month, billed yearly; Pro: $400 per month, billed yearly; Enterprise: custom pricing. Prices checked on October 21, 2026 on the vendor’s official page.

Can you use Chatbase for free?

No: Chatbase has no free plan. Hobby is enough to test on a small website.

What happens to my data with Chatbase?

Chatbase states compliance with EU data protection standards and a SOC 2 Type II report.

What are the alternatives to Chatbase?

Crisp: French customer messaging with AI. Intercom (Fin): Customer service with the Fin agent. Botpress: A more customizable agent platform.

Official pages consulted

Page checked on October 21, 2026. Brands are named to identify the tools. No affiliation.