Ask your company’s documents a question
The “@dust” agent searches all the connected sources you are allowed to see, then writes an answer. You do not need to know where the document is stored.
AI tools · Company assistants
Dust pricing, use cases, and first steps
Dust is a French assistant platform for companies. You connect it to the team’s tools (Slack, Notion, Google Drive, the CRM), then everyone asks their questions to assistants called “agents.” They answer from your real internal documents and cite their sources. It is set up by the company: on your own, with no documents connected, the tool is of little use.
Dust has a free plan. The recommended plan to start with: Pro, €24 per user per month, billed yearly (€30 if monthly). Prices checked on October 3, 2026 on the vendor’s official page.
DustAssistants that know your company’s documents- Vendor
- Dust (France)
- Free plan
- Yes
- Recommended plan
- Pro, €24 per user per month, billed yearly (€30 if monthly)
- Page checked on
- October 3, 2026
What Dust does
Who it’s for: Teams whose knowledge is scattered across several tools: sales, customer service, marketing, HR, operations.
Specialized agents, created by your team
An agent is an assistant set up for one task: it has its own instructions, documents, and tools. You call it by name with @. To create one, an assistant named “Sidekick” helps you write the instructions.
In-depth research with “@deep-dive”
For a complex question, this agent makes a plan, runs several searches in parallel across your documents and the web, then writes a report with its sources. Allow 10 to 30 minutes for a hard topic.
Also
- “Frames”: dashboards you can interact with
- “Pods”: a shared space per project
- Call an agent from Slack or Teams
- The extension: Dust next to the open page
- An agent that runs on its own at a set time
Dust pricing
A credit is Dust’s unit of measure. Every message uses some, more or less depending on the AI model chosen and the work requested: a simple question costs little, in-depth research costs a lot. Unused credits do not roll over to the next month.
| Plan | Price | Who it’s for |
|---|---|---|
| Free | €0 | Trying Dust before you decide |
| Pro Recommended to start | €24 per user per month, billed yearly (€30 if monthly) | Most members of a team |
| Max | €120 per user per month, billed yearly (€150 if monthly) | People who run a lot of automations and in-depth research |
| Enterprise | Custom pricing | Large organizations |
What the free plan includes
500 credits granted once, with no expiration date. That is enough for a few dozen simple questions, not for regular use.
Nova’s advice
This is not an individual purchase: your company chooses Dust and pays for the seats. To judge the tool, the 500 free credits are enough, provided at least one document source is connected. After that, the Pro plan suits almost everyone. Max is only justified for people who run in-depth research every day.
A first try, in 5 minutes
Your data. Dust states that your data is never used to train an AI model, and the company can choose hosting in the European Union.
What it does less well
- With no documents connected, Dust knows nothing about your company. The quality of the answers depends on what the administrator has connected, and on how well your documents are kept: an outdated document gives an outdated answer.
- The credit system makes the cost hard to predict. In-depth research or an agent run every day can use up the month’s allowance, and unused credits are lost.
Ask a question you would ask a coworkerDust- Open Dust in your browser. Click in the large input box.
- Type your question and nothing else: the “@dust” agent answers by default, from the documents you have access to.
- Paste the prompt below, replacing the topic with a real topic from your team, then send.
- Read the answer, then click the cited sources: you get back to the original document or message.
- If the answer is too general, be more specific: the customer’s name, the time period, the type of document you are looking for.
The prompt to copy
What is our procedure for reimbursing an expense report? Summarize the steps in five points and cite the documents where you found the information.
Alternatives to Dust
Glean
If your company is large and wants a search engine across all its apps first.
Langdock
Another European platform, from Germany, with a general-purpose assistant and agents.
Microsoft Copilot
If all your documents are in Microsoft 365: Word, Excel, Teams, SharePoint.
Claude
A general-purpose assistant, with connectors to your tools, that you can get on your own.
Notion
If your team documents already live in Notion: its assistant searches them.
Frequently asked questions about Dust
How much does Dust cost?
Free: €0; Pro: €24 per user per month, billed yearly (€30 if monthly); Max: €120 per user per month, billed yearly (€150 if monthly); Enterprise: custom pricing. Prices checked on October 3, 2026 on the vendor’s official page.
Can you use Dust for free?
Yes. 500 credits granted once, with no expiration date. That is enough for a few dozen simple questions, not for regular use.
What happens to my data with Dust?
Dust states that your data is never used to train an AI model, and the company can choose hosting in the European Union.
What are the alternatives to Dust?
Glean: If your company is large and wants a search engine across all its apps first. Langdock: Another European platform, from Germany, with a general-purpose assistant and agents. Microsoft Copilot: If all your documents are in Microsoft 365: Word, Excel, Teams, SharePoint. Claude: A general-purpose assistant, with connectors to your tools, that you can get on your own. Notion: If your team documents already live in Notion: its assistant searches them.
Official pages consulted
Page checked on October 3, 2026. Brands are named to identify the tools. No affiliation.