Shared inboxes
Email, chat, SMS, and WhatsApp in one place.
AI tools · Email and calendar
Front pricing, use cases, and first steps
Front turns shared inboxes into a team messaging hub: email, chat, SMS, and WhatsApp land in one place, get assigned, and are discussed internally. It adds a help center, rules, and AI.
Front has no free plan. The recommended plan to start with: Professional, $65 per seat per month. Prices checked on October 21, 2026 on the vendor’s official page.
FrontA team inbox to handle customer conversations together- Vendor
- Front (United States)
- Free plan
- No
- Recommended plan
- Professional, $65 per seat per month
- In the European Union
- Partly available
- Page checked on
- October 21, 2026
What Front does
Who it’s for: customer service, logistics, and account management teams.
Internal comments
Discuss a message without forwarding it.
Rules and assignment
Distribute messages automatically.
Also
- Translation
Front pricing
The page shows yearly billing. WhatsApp is a paid add-on.
| Plan | Price | Who it’s for |
|---|---|---|
| Starter | $25 per seat per month | Up to 10 seats |
| Professional Recommended to start | $65 per seat per month | Up to 50 seats |
| Enterprise | $105 per seat per month | Large teams |
Nova’s advice
Starter is enough for a small team. Professional adds what matters for customer service.
A first try, in 10 minutes
Your data. The pricing page doesn’t detail hosting.
What it does less well
- High per-seat price for a large team.
- Starter is capped at 10 seats.
Discuss an email with a colleagueFront- Open a customer email.
- Mention a colleague in a comment.
- Draft the reply together.
- Send and archive.
Alternatives to Front
Missive
Cheaper team inbox.
Help Scout
Email-centered customer service.
Zendesk
More complete customer service.
Frequently asked questions about Front
How much does Front cost?
Starter: $25 per seat per month; Professional: $65 per seat per month; Enterprise: $105 per seat per month. Prices checked on October 21, 2026 on the vendor’s official page.
Can you use Front for free?
No: Front has no free plan. Starter is enough for a small team.
What happens to my data with Front?
The pricing page doesn’t detail hosting.
What are the alternatives to Front?
Missive: Cheaper team inbox. Help Scout: Email-centered customer service. Zendesk: More complete customer service.
Official pages consulted
Page checked on October 21, 2026. Brands are named to identify the tools. No affiliation.