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AI tools · Sales and customer relations

PrestaShop pricing, use cases, and first steps

PrestaShop is business software: you use it to create and run an online store (products, orders, customers, payments). Created in France, it is free to download and installs with the hosting provider of your choice. Since version 9.2, the “Ask AI” assistant answers your questions about the store and prepares actions, which you approve before they are carried out.

PrestaShop has a free plan. The recommended plan to start with: Classic, €0. Prices checked on October 3, 2026 on the vendor’s official page.

PrestaShopAn online store where you keep the keys and the data
Vendor
PrestaShop SA (France)
Free plan
Yes
Recommended plan
Classic, €0
Page checked on
October 3, 2026

What PrestaShop does

Who it’s for: merchants and teams who want an online store of their own, hosted where they decide, often with help from an agency.

Ask AI: question your store in plain language

An assistant built into the admin area. You ask a question about your orders, products, or customers, and it answers with the store’s numbers. It can also prepare an action, such as creating a product: nothing changes without your approval.

The catalog: product pages, variants, packs

Each product has its page: photos, description, price, stock, shipping, search engine settings. One product can come in several sizes or colors. You can also sell downloadable files or bundles.

The sales dashboard

When you open the admin area, you see sales, the number of orders, the average order value, visits, and the conversion rate. A panel flags pending orders, abandoned carts, and out-of-stock products.

Also

  • Import a catalog from a file
  • One-page checkout
  • The essential modules, already installed
  • The Marketplace: more modules and themes
  • Custom fields in your records

PrestaShop pricing

The price of the Hosted plan could not be recorded on October 3, 2026: see the plans page. According to the help center, Hosted is based on PrestaShop 8, while Ask AI requires version 9.2.

PlanPriceWho it’s for
Classic Recommended to start€0You have a hosting provider, or an agency that handles it
HostedPrice on the websiteYou want a ready-made store, without managing the technical side
EnterpriseCustom pricingFast-growing companies

What the free plan includes

The Classic version is free to download, with its essential modules. You pay separately for hosting, the domain name, and any paid modules or themes you add.

Nova’s advice

If someone on the team or an agency knows how to manage hosting, choose Classic: the software costs nothing. Otherwise, look at Hosted, or at a hosting provider that installs PrestaShop for you. Either way, add it all up before you start: hosting, paid modules, and the AI usage billed by the provider you connect to Ask AI.

A first try, in 10 minutes

Your data. With Classic, the store and your customers’ data sit with the hosting provider you choose; Ask AI sends your questions to the AI provider you connected.

What it does less well

  • Installing Classic takes technical work: file transfer, database, updates, backups. With no one to handle it, the store quickly becomes fragile.
  • Ask AI only works from version 9.2, with a paid key from an AI provider. It does not work when the store is in maintenance mode.
Create a product page, then ask Ask AIPrestaShop
  1. In the left menu of the admin area, open “Catalog,” then “Products.”
  2. Click the “New product” button and choose “Standard product.”
  3. In the first tab, add a photo and a description. Then fill in the pricing and quantities tabs.
  4. Click “Save,” then put the product online.
  5. If Ask AI is set up, open its panel from the top bar and paste the prompt below.
  6. Then ask it for a simple action. It shows you what it is about to do and waits for your approval.

The prompt to copy

What are my best-selling products this month? How many orders are waiting to ship?

Alternatives to PrestaShop

Shopify

If you prefer an all-inclusive subscription, with no hosting to manage and an assistant already connected.

WooCommerce

If your site is already on WordPress: the store is added to it as a free plugin.

Wix

For a simple showcase site, with a small store on the side.

In the same family: sales and customer relations

Frequently asked questions about PrestaShop

How much does PrestaShop cost?

Classic: €0; Hosted: price on the website; Enterprise: custom pricing. Prices checked on October 3, 2026 on the vendor’s official page.

Can you use PrestaShop for free?

Yes. The Classic version is free to download, with its essential modules. You pay separately for hosting, the domain name, and any paid modules or themes you add.

What happens to my data with PrestaShop?

With Classic, the store and your customers’ data sit with the hosting provider you choose; Ask AI sends your questions to the AI provider you connected.

What are the alternatives to PrestaShop?

Shopify: If you prefer an all-inclusive subscription, with no hosting to manage and an assistant already connected. WooCommerce: If your site is already on WordPress: the store is added to it as a free plugin. Wix: For a simple showcase site, with a small store on the side.

Official pages consulted

Page checked on October 3, 2026. Brands are named to identify the tools. No affiliation.