WhatsApp and every channel
WhatsApp, email, chat, social, voice, and SMS.
AI tools · Company assistants
Trengo pricing, use cases, and first steps
Trengo gathers customer conversations from WhatsApp, email, chat, social media, voice, and SMS into a team inbox. It adds automations and HelpMate, an AI that answers customers. The price includes a number of users and conversations.
Trengo has no free plan. The recommended plan to start with: Boost, €299 per month. Prices checked on October 21, 2026 on the vendor’s official page.
TrengoCustomer WhatsApp, email, and chat in a team inbox with AI- Vendor
- Trengo
- Free plan
- No
- Recommended plan
- Boost, €299 per month
- In the European Union
- Partly available
- Page checked on
- October 21, 2026
What Trengo does
Who it’s for: SMBs that talk a lot with customers on WhatsApp.
HelpMate
An AI that answers customers.
Automations
Automatic sorting and replies.
Also
- Team inbox
Trengo pricing
Prices read on the page’s default view; up to 20% off yearly. Extra users: €25 to €50 a month. The first 1,000 WhatsApp messages per number are free each month, then Meta charges.
| Plan | Price | Who it’s for |
|---|---|---|
| Boost Recommended to start | €299 per month | Small teams |
| Pro | €499 per month | Larger teams |
| Enterprise | Custom pricing | Complex needs |
Nova’s advice
Boost suits a small team. Count your yearly conversations before choosing.
A first try, in 10 minutes
Your data. Trengo mentions GDPR on its pricing page.
What it does less well
- High entry price for a very small team.
- WhatsApp and AI costs on top of the subscription.
Answer a WhatsApp customer as a teamTrengo- Open the WhatsApp conversation.
- Assign it to a colleague.
- Use a canned reply.
- Close once resolved.
Alternatives to Trengo
Frequently asked questions about Trengo
How much does Trengo cost?
Boost: €299 per month; Pro: €499 per month; Enterprise: custom pricing. Prices checked on October 21, 2026 on the vendor’s official page.
Can you use Trengo for free?
No: Trengo has no free plan. Boost suits a small team.
What happens to my data with Trengo?
Trengo mentions GDPR on its pricing page.
What are the alternatives to Trengo?
Crisp: French customer messaging, cheaper. Zendesk: More complete customer service. Front: Team inbox centered on email.
Official pages consulted
Page checked on October 21, 2026. Brands are named to identify the tools. No affiliation.