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AI training · Sales and customer relations

AI training for insurance brokers

AI reads the policy terms for you, puts two policies in a single table, and prepares the draft advice record. The advice, the choice of policy, and the signature stay yours.

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In brief

AI for insurance brokers, in brief

AI helps insurance brokers with tasks such as “Compare two policies for a client,” “Find an exclusion in the policy terms,” and “Send the needs assessment questionnaire.” Start with a single task, in Claude: allow 20 minutes the first time, and always review the result before you use it.

  • 9concrete use cases
  • 6recommended tools, 5 of them free to start
  • 10 to 20 minper use case, the first time

The tasks where AI helps most

  • Client needs assessment
  • Policy and coverage comparison
  • Advice record drafting
  • Client questions about their coverage
  • Claims and denial follow-up
  • Annual policy review and regulatory watch
Use cases

9 concrete AI use cases for insurance brokers

For each task: how it goes today, then with the tool. And the time it takes the first time.

Claude

Compare two policies for a client

TodayComparing two policies means reading a hundred pages of policy terms twice to find what really differs.

With ClaudeA coverage comparison table, page by page, and the differences that matter for the client’s situation.

  • 20 min
  • every week

Gemini Notebook · One notebook per product

Find an exclusion in the policy terms

TodayThe client calls: “Am I covered if…?” The answer is somewhere between the policy terms, the information notice, and an appendix.

With Gemini NotebookThe clauses that apply to the client’s case, with the article and the page, and what still needs to be confirmed.

  • 10 min
  • every day

Tally · “Create with AI”

Send the needs assessment questionnaire

TodayHalf of the first meeting goes to writing down the business, the premises, the current policies, and the renewal dates.

With TallyAn online questionnaire whose answers arrive before the meeting, ready to be discussed.

  • 15 min
  • as needed

Also

Granola · “Enhanced” tab

Keep a record of the advice meeting

Accurate notes on the needs the client expressed, to file in their folder and reuse in the advice record.

  • 10 min
  • every week

Claude · Projects

Write the information and advice record

A draft advice record in Word format, faithful to the firm’s template, with the points to complete clearly visible.

  • 20 min
  • every week

Claude · Excel file, in the conversation

Prepare a client’s annual policy review

An overview of the client’s policies, and a list of questions to ask them during the annual review.

  • 15 min
  • every week

Claude

Support a client facing a claim denial

A clause-by-clause reading of the denial, and a draft letter asking for a review if the argument holds.

  • 20 min
  • as needed

Doctrine · “Poser une question” (Ask a question), detailed analysis

Check a point of insurance law

A structured answer, with the articles and decisions to open and check.

  • 10 min
  • as needed

Perplexity

Track a regulatory change

A dated summary of the changes to know, with the official sources to open.

  • 15 min
  • every month
One use case, start to finish

Claude for insurance brokers: compare two policies for a client, step by step

  • 20 min
  • every week

What to check

The assistant can miss an exclusion or misread a limit: coverage is checked in the policy, on the cited page. Your advice is your liability, not the assistant’s.

Compare two policies for a clientClaude
  1. Download the policy terms and the coverage table for each policy, in the version currently in force.
  2. In Claude, click the + button at the bottom left of the message box, then “Add files or photos,” and upload the files.
  3. Paste the prompt below, describing the client’s situation without their name.
  4. Open each cited page and reread the exclusions in the text before you use them.

The prompt to copy

You are helping me compare two [business owner’s, health, loan protection] insurance policies for a client: [business or profile, headcount, revenue, stated needs]. From the attached documents, build a table: coverage, limit, deductible, waiting period, main exclusions, for policy A and for policy B. Cite the document and the page for each cell, and write “not specified” when the text says nothing. Then flag the five differences that matter for this client, and the stated needs that neither policy covers. Don’t recommend a policy: I am the one who advises.

My path

What you’ll be able to do, one step after another

In Nova, “My path” starts from your level: one next step at a time.

  1. Talk to AI like a colleague

    The first moves, with free tools.

  2. Write faster, without mistakes

    In your jobWrite the information and advice record

  3. Get answers from your documents

    In your jobCompare two policies for a client

  4. Find an answer you can trust

    In your jobFind an exclusion in the policy terms

  5. Never retype anything again

    In your jobSend the needs assessment questionnaire

For a team: everyone moves forward in their own job. You see the team’s progress, never one person’s activity.

The tools

AI tools for insurance brokers, and what they cost

Claude

Free to start

It reads two hundred-page sets of policy terms, puts the coverages in a single table with the page, and drafts the advice record in a Word file.

Recommended planFree to try, with no client data. For the firm: Team, $25 per user per month ($20 if billed yearly)

Gemini Notebook

Free to start

One notebook per product: policy terms, information notice, coverage table. It finds an exclusion or a waiting period and shows the passage.

Recommended planFree: 100 notebooks, 50 sources per notebook, 50 questions per day

Granola

Free to start

It takes the notes in the needs assessment meeting, with no bot on the call. You keep an accurate record of what the client asked for.

Recommended planBasic, $0

Tally

Free to start

The questionnaire sent to the client before the first meeting, built by describing it, from a Belgian vendor that hosts data in Europe.

Recommended planFree, $0

Perplexity

Free to start

To follow a regulatory change or understand a new risk, with official sources to open one by one.

Recommended planFree to start. Then Pro, $20 per month (€22 on the French App Store)

Doctrine

An insurance law question asked in plain French, an answer backed by statutes and court decisions, each source checkable in one click.

Recommended planDoctrine subscription, pricing available on the website. A free trial is offered

Prices taken from the vendors’ official pages, dated on each tool page. These subscriptions are not included in Nova. Brands are named to identify the tools. No affiliation.

Ground rules

The rules to follow with AI in this job

Always do this

  • The duty to advise is yours: AI prepares the comparison and the draft record, you check each coverage in the insurer’s terms and you sign.
  • Health data, income, claims: none of it goes into a consumer assistant. The medical questionnaire goes through the insurer’s secure channel.
  • A coverage, an exclusion, or a deductible is read in the current policy document, on the cited page. A summary binds no one; the policy does.
  • Work in the firm’s team workspace, where content is not used for training, and remove the client’s name whenever it isn’t needed.

Never hand this to AI

  • Recommending a policy because the assistant rated it better, without reading the exclusions yourself.
  • Uploading a health questionnaire, a claims history report with the client’s name, or bank account details to a free tool.
  • Telling a client a claim will be covered on the strength of an AI answer: only the insurer decides, based on the policy.
Questions

Frequently asked questions about AI for insurance brokers

Which AI tools should insurance brokers use?

Nova recommends 6 to start with: Claude, Gemini Notebook, Granola, Tally, Perplexity, and Doctrine. 5 of them can be used for free to get started.

How does Claude help insurance brokers?

It reads two hundred-page sets of policy terms, puts the coverages in a single table with the page, and drafts the advice record in a Word file. The plan to choose: Free to try, with no client data. For the firm: Team, $25 per user per month ($20 if billed yearly).

Where should insurance brokers start with AI?

With “Compare two policies for a client,” in Claude. Allow 20 minutes the first time. A coverage comparison table, page by page, and the differences that matter for the client’s situation.

Is this an accredited course that leads to a certificate?

No. Nova is software, not an accredited training provider: it issues no diploma or certification. It costs €19 per month for one person, and €129 per month for a team of up to ten people.

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