AI doesn’t choose a lens or read a prescription for you. It takes on the writing around the sale: explaining a quote, following up with an insurer, preparing the window display. Your customers’ data stays in your store software.
AI helps opticians with tasks such as “Explain a quote for progressive lenses,” “Find information in a lens catalog,” and “Follow up on a rejected insurance claim.” Start with a single task, in Claude: allow 10 minutes the first time, and always review the result before you use it.
For each task: how it goes today, then with the tool. And the time it takes the first time.
Claude · Word file, in the conversation
TodayTwo lines on the quote, a three-hundred-euro difference, and the customer can’t see what it changes for them day to day.
With ClaudeA one-page sheet that shows the customer what each option changes for them, to go through at the counter.
Gemini Notebook · A “Lens manufacturers” notebook
TodayThe customer waits at the counter while you look for a power range in a three-hundred-page catalog.
With Gemini NotebookThe answer in a table, with the catalog page to check before you order.
Mistral Vibe · “Temporary Chat”
TodayRejected direct-billing claims pile up, each insurer has its own reason, and the money sits for weeks.
With Mistral VibeA follow-up letter for each rejection reason, to complete in your software with the file’s references.
Also
Mistral Vibe · “Temporary Chat”
A measured reply that offers a check-up appointment and restates the guarantee without promising anything more.
A short, courteous reply under each review that reveals nothing about the person.
Photoroom · “White Background,” then “AI Backgrounds”
Sharp photos of your frames: on a white background for the website, in a scene for social media.
Canva · “Canva AI”
A poster in your colors, ready to print, and its template for the next promotions.
Brevo · SMS campaign, “Write with AI”
A short, accurate SMS, sent to the customers who agreed to receive your messages.
Claude · Excel file, in the conversation
A table of sales and inventory by brand, and your questions ready for the rep.
What to check
No name, no prescription values, no prescription in the assistant: the sheet compares products, not a customer. Check every specification in the lens manufacturer’s catalog. The choice of eyewear remains your advice.
Explain a quote for progressive lensesClaude · Word file, in the conversationThe prompt to copy
You are helping me explain an eyewear quote to a customer who doesn’t know lens vocabulary. I am comparing two pairs of glasses. Pair 1: [lens type, index, coatings, warranties, price, out-of-pocket cost]. Pair 2: [same details]. Write a one-page sheet: a two-column table, one row per difference, with what it changes in everyday life (width of the field of vision, thickness and weight, reflections, night driving, screen work). Short sentences, no technical term without its explanation. Use only the specifications I give you: do not add any performance claim, any number, or any promise about eye health. End with three questions to ask the customer about their habits: [screens, driving, reading].
In Nova, “My path” starts from your level: one next step at a time.
The first moves, with free tools.
In your jobExplain a quote for progressive lenses
In your jobFind information in a lens catalog
In your jobPrepare for a meeting with a sales rep
In your jobFollow up on a rejected insurance claim
For a team: everyone moves forward in their own job. You see the team’s progress, never one person’s activity.
You give it the specifications of two pairs of glasses: it turns them into a clear sheet for the customer. It also reads your sales export and returns an Excel table by brand.
Recommended planFree to start. Pro, $20 per month ($17 per month if billed yearly).
A French assistant, with servers in Europe and a temporary chat: for your letters to insurers and your replies to reviews and complaints.
Recommended planFree, with a limit on the number of messages. Then: Pro, €14.99 per month, excl. tax (€17.99 on the French App Store).
You upload your lens manufacturers’ catalogs and price lists: it finds a power range or a warranty condition, and shows the page.
Recommended planFree: 100 notebooks, 50 sources per notebook, 50 questions per day.
The window poster, the visual for a new collection, or the invitation to an evening event, laid out in your colors from a description.
Recommended planCanva Free, €0: up to 20 AI uses.
A frame photographed on the counter comes out on a white background or in a scene, ready for your website and social media.
Recommended planPro, $7.50 per month, billed yearly. The free plan is for personal use only.
Let your customers know about a new collection or a promotion, by SMS or by email, with an assistant that writes the message.
Recommended planFree, €0 per month: 300 emails per day, with the Brevo logo.
Prices taken from the vendors’ official pages, dated on each tool page. These subscriptions are not included in Nova. Brands are named to identify the tools. No affiliation.
Nova recommends 6 to start with: Claude, Mistral Vibe, Gemini Notebook, Canva, Photoroom, and Brevo. 5 of them can be used for free to get started.
You give it the specifications of two pairs of glasses: it turns them into a clear sheet for the customer. It also reads your sales export and returns an Excel table by brand. The plan to choose: Free to start. Pro, $20 per month ($17 per month if billed yearly).
With “Explain a quote for progressive lenses,” in Claude (Word file, in the conversation). Allow 10 minutes the first time. A one-page sheet that shows the customer what each option changes for them, to go through at the counter.
No. Nova is software, not an accredited training provider: it issues no diploma or certification. It costs €19 per month for one person, and €129 per month for a team of up to ten people.