AI writes your product descriptions, prepares the sale poster, and answers your questions about your sales. Choosing products, setting prices, and welcoming customers remain your job.
AI helps store owners with tasks such as “Reply to a negative customer review,” “Write product descriptions,” and “Create the poster for a sales event.” Start with a single task, in ChatGPT: allow 5 minutes the first time, and always review the result before you use it.
For each task: how it goes today, then with the tool. And the time it takes the first time.
ChatGPT · “Chat” mode
TodayAn unfair review makes you want to answer in the heat of the moment, and the reply stays visible to everyone for years.
With ChatGPTA calm, short reply, written for the people who will read the review later.
Shopify · Sidekick, or the Shopify Magic icon
TodayFifty new items to put online, fifty descriptions to write, and you end up copying the supplier’s.
With ShopifyA clear, honest description, in the store’s tone, ready to approve.
Canva · “Canva AI”
TodaySeasonal sales, Mother’s Day, a sidewalk sale: you need a poster, a tag, and a post, and there is no designer on hand.
With CanvaA window poster in your colors and its square version for social media.
Also
ChatGPT · “Chat” mode
A calendar of eight posts, each with the photo to take and the text ready to adapt.
CapCut · “Text” menu, “Auto captions”
A 30-second vertical video, with captions, ready to post on your social media.
Brevo · “Write with AI”
A short email, in your tone, with a subject line chosen from several suggestions.
Shopify · Sidekick
A weekly review of your sales, your slow products, and your upcoming stockouts, with three actions.
ChatGPT · Attached file, in the conversation
Three clear lists: what to reorder and how much, what to watch, what to clear out.
Qonto · “The Analyst”
A view of your expenses by category and by supplier, the list of your subscriptions, and the list of missing receipts.
What to check
In your reply, do not mention the customer’s name, their order, or any detail that could identify them.
Reply to a negative customer reviewChatGPT · “Chat” modeThe prompt to copy
I run [type of store] and I received this negative review. What happened on my side: [your version, in two sentences]. What I can offer: [exchange, refund, invitation to come back, nothing]. Write a five-line public reply: thank the person, acknowledge what is true, calmly correct what is inaccurate without accusing, say what I am offering, invite them to contact me directly. Write for the future customers who will read the exchange. No irony, no personal information about this customer. Review: [paste the review].
In Nova, “My path” starts from your level: one next step at a time.
The first moves, with free tools.
In your jobReply to a negative customer review
In your jobPrepare the month’s posts
In your jobCreate the poster for a sales event
In your jobWrite product descriptions
For a team: everyone moves forward in their own job. You see the team’s progress, never one person’s activity.
It replies to a difficult review, prepares the month’s posts, and reads your point-of-sale export to tell you what to reorder.
Recommended planFree to start. For daily use: Plus, $20 per month
If your online store runs on Shopify: “Sidekick” knows your products and orders, answers questions about your sales, and writes your product descriptions. It shows you each change before applying it.
Recommended planBasic, $29 per month, billed yearly ($39 billed monthly). Shopify Magic and Sidekick are included
The window poster, the promotion tag, and the social media post, from a description and your photos.
Recommended planCanva Free, €0. To remove photo backgrounds and resize in one click: Canva Pro, €110 per year
Your emails and text messages to customers, with an assistant that suggests the subject line and writes the text. French vendor.
Recommended planFree, €0 per month: 300 emails per day, with the Brevo logo. Then: Starter, from €7 per month
Edit a short product video from your phone: trim, add text, and let the app write the captions.
Recommended planFree, €0. Depending on your version, auto captions may require the Pro plan, €23.99 per month
The business account where a photographed receipt is filed with its payment, and where “The Analyst” answers your questions about your expenses.
Recommended planBasic, €9 per month, excl. tax, billed yearly
Prices taken from the vendors’ official pages, dated on each tool page. These subscriptions are not included in Nova. Brands are named to identify the tools. No affiliation.
Nova recommends 6 to start with: ChatGPT, Shopify, Canva, Brevo, CapCut, and Qonto. 4 of them can be used for free to get started.
Yes. It replies to a difficult review, prepares the month’s posts, and reads your point-of-sale export to tell you what to reorder. The plan to choose: Free to start. For daily use: Plus, $20 per month.
With “Reply to a negative customer review,” in ChatGPT (“Chat” mode). Allow 5 minutes the first time. A calm, short reply, written for the people who will read the review later.
No. Nova is software, not an accredited training provider: it issues no diploma or certification. It costs €19 per month for one person, and €129 per month for a team of up to ten people.